Reviews

The Reviews addon is a comprehensive product feedback system that helps build trust and social proof by enabling customers to share their experiences and opinions about products.

The addon features a sophisticated review management system that handles both anonymous and authenticated user reviews. Store owners can choose whether to require user accounts for reviews and configure moderation settings – reviews can be automatically approved or held for manual review. Each review can include both a star rating (1-5 stars) and detailed text feedback, providing customers with complete information about products.

One of the addon’s key features is its intelligent display system that aggregates and presents review data effectively. It automatically calculates and displays average ratings, total review counts, and star rating breakdowns for each product. The system includes a customizable review form that can be integrated anywhere on product pages, with built-in validation and security measures including reCAPTCHA support to prevent spam submissions.

The addon includes a robust notification system that keeps administrators informed about new review submissions. Email notifications can be configured to alert staff when reviews need moderation, ensuring timely responses to customer feedback. For review management, the administrative interface provides comprehensive tools for moderating reviews, including bulk actions for approving, rejecting, or removing multiple reviews at once.